Voskis
One inbox, answered by the people who pick the stock.
Ask before you order rather than after. Whoever opens the email can tell you what is on the shelf, whether a thing will fit the space you have in mind, and the exact figure the driver will be collecting.
Last updated 11 September 2026
Where to write
Best for anything with a list, a measurement or a photograph in it. Send pictures straight through — a photo of the alcove settles a question about a storage box faster than a paragraph describing it.
Answered Monday to Saturday, 9–6 CET, usually inside one working day. Spanish public holidays push everything back by a day.
Registered office
FLOFUM, S.L.Calle Parcerisa 13, Local 1
08014 Barcelona, Spain
CIF B75621250
Post and formal notices reach us at this address. It is an office, not a counter, so there is nothing to collect and no stock held there.
Returns do not go here automatically. Write first and we will confirm where the parcel should be sent.
We will never ask you for payment details. No card number, no bank details, no deposit, no fee to release a parcel. Every order is settled in cash with the driver once the box is in front of you. If a message using our name asks you to pay before then, it did not come from us — forward it to support@voskis.com and delete it.
What to send, and when you will hear back
| Your question | Include this | Answered |
|---|---|---|
| Price, stock or a delivery date | The items you want and the delivery address | One working day |
| Whether something fits | The measurements of the space, in centimetres | One working day |
| A parcel already on its way | Your order reference and the delivery town | Same working day where the courier allows it |
| Sending something back inside 30 days | Your order reference and the item name | One working day |
| A fault inside the two-year cover | Photographs of the fault and your order reference | One working day |
| Data protection requests | The request and the email address you ordered from | One working day to acknowledge |
The terms behind those rows are set out in delivery and returns, the warranty and the questions page.
Send your list
There is no basket on this site and nothing to pay online. Tell us what you need and where it is going, and the reply comes back with one figure covering goods and delivery together.
Prefer to write it yourself? Send the same details to support@voskis.com. The full procedure is set out on how to order.