Voskis
About Voskis
Voskis is the trading name of FLOFUM, S.L., a company registered in Barcelona. This page states who you are dealing with, what we sell, why the shop runs without a basket or a card, and what this company will not do.
The company you are dealing with
Voskis is not a separate company. It is the name FLOFUM, S.L. trades under for home supplies. Your contract is with FLOFUM, S.L.; the invoice carries that name and that CIF, and a return or a warranty claim is answered by the same entity.
FLOFUM, S.L.Calle Parcerisa 13, Local 1
08014 Barcelona
Spain
CIF: B75621250
support@voskis.com
Those details repeat in the footer of every page, in the legal notice and in the terms and conditions. Check them against the invoice when it arrives.
What we sell
Four cupboards of an ordinary house. Everything on this site belongs to one of them; all four are on the home page.
| Cupboard | What goes in it |
|---|---|
| Cleaning and laundry | Sprays, cloths, mops, brushes, pegs, drying racks and airers. |
| Kitchen and dining | Pans, knives, boards, storage jars, plates, glasses and tea towels. |
| Storage and organisation | Clip-lid boxes, drawer dividers, hooks, hangers, shelf liners and labels. |
| Home tech and power | Extension leads, socket timers, adaptors, bulbs, batteries and cables. |
No garden tools, no patio furniture, no DIY power tools. If a thing lives outdoors, we do not stock it.
Why there is no basket and no card
FLOFUM, S.L. holds no card terminal and runs no payment gateway. Nothing on voskis.com accepts a card number, a bank detail or a payment link, and the drivers carry no readers. That is a decision about where the risk sits. It has three consequences.
- There is nothing to hold. A shop that never takes a card cannot store one, lose one or charge one twice. We ask for an IBAN once, in writing, after a return has been agreed.
- Nothing is taken before the goods are in front of you. Sending a list costs €0. Money moves once, in cash, when the box is at your door and you have decided to keep it.
- The business carries the exposure, not you. We pick, pack, dispatch and pay the carriage before a cent has reached us. If the order is wrong, the box damaged, or you change your mind, the loss is ours.
The mechanism is short. You send a list and the delivery address, either through the enquiry form or straight to our inbox. We reply the next working day with stock and one figure covering goods and delivery, dispatch in one to two working days with a tracking reference, and the courier takes that figure in cash at the door. Delivery is €0 to any street address in the 27 EU member states, no minimum. The steps are in how to order.
What this means for you in practice
- No account. No login, no password, no saved profile.
- No data beyond what an order needs. Your name, delivery address and email, held for as long as the order, the 30-day return window and Spanish tax record-keeping require. The privacy policy sets out the periods, and the cookie policy what the site stores in your browser.
- Nothing to cancel. No subscription, no stored card, no standing order, no membership. If you never write again, nothing continues.
- Nothing to claw back. Refuse the box at the door and the order closes, with no charge for the journey and no refund to chase.
How stock is chosen
We stock ordinary things that get used, and describe them by measurement rather than by adjective. An item goes on the site when its specification can be written out in full and checked against the object.
A clip-lid storage box is 45 L, 560 × 390 × 210 mm, stacks four high, lid rated to 15 kg. A mechanical socket timer is rated 3680 W at 16 A, with 96 segments of 15 minutes and no app to install. A concertina airer holds 18 m of line and folds to 60 mm. Figures of that kind tell you whether a thing fits your cupboard, your socket and your wash. “Premium” and “heavy duty” do not.
Where a measurement is missing from a listing, ask for it. We send it, or say plainly that we do not have it. Two longer notes work a category through in full: drying a wash indoors and extension leads and timers.
What this company will not do
- Ask for money in advance. No deposit, no part-payment, no card number, no transfer, no payment link, at any stage before the box reaches you.
- Ask for card or bank details. The single exception is a refund, where we need an IBAN in your own name, in writing, once the return has been agreed.
- Substitute a different item. If something is out of stock we name it in the reply, with the date we expect it back or a revised figure without it. A swap is never discovered at the door.
- Promise a delivery cutoff we cannot keep. We commit to dispatch in one to two working days and a tracking reference on the day the box leaves. Transit time belongs to the carrier.
If a message using the Voskis name asks you to pay before a box is in your hands, it did not come from this company. Forward it to support@voskis.com.
How to reach a person
One address, read by a person: support@voskis.com, Monday to Saturday, 9 to 6 CET. There is no telephone number, and nobody here will ring you about a payment.
A list is answered the next working day; a Sunday message on Monday. Picking and dispatch run Monday to Friday, excluding Spanish public holidays. Everything reaches you in writing: the figure, the tracking reference and the invoice from FLOFUM, S.L.
The terms are written out in full on delivery and returns, in the two-year guarantee and on the questions page. To start an order, write to the address above or use the contact page.